Contact Shalom Sri Lanka
Have questions about customized routes, private driver hire, or airport transfers? Connect with our Colombo operations team via WhatsApp or live chat anytime.
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Fastest response: replies in under 15 minutes
Emergency assistance & airport arrival tracking
Custom itinerary proposals & formal invoices
Just 15 minutes from Bandaranaike Airport (CMB)
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Fill out your request below and our team will get back to you with custom route recommendations.
Planning Your Sri Lanka Journey
How do airport pickups work at Colombo International (CMB)?
Your private chauffeur will be waiting outside the arrival hall holding a clear paging board with your name. They track your flight number in real-time so there is zero stress even if your flight is delayed.
When and how do I pay for my tour?
No advance deposit is required to confirm your booking. You pay directly after you arrive in Sri Lanka. We accept USD, Euros, GBP, and Sri Lankan Rupees (LKR) cash, as well as major credit/debit cards.
Are driver meals and accommodation covered?
Yes! All driver meals and lodging are 100% taken care of by Shalom Sri Lanka or arranged through hotel driver quarters. You do not have to pay extra for driver accommodation.
Can you arrange Kandy to Ella scenic train tickets?
Yes! Due to high demand for reserved first and second-class observation cars, we recommend booking with us early so our team can secure physical train tickets in advance.